humanity is
irreplaceable
Embedded AI advisory and implementation for established founders, executives, and operators.
humanity is
irreplaceable
Embedded AI advisory and implementation for established founders, executives, and operators.
humanity is
irreplaceable
Embedded AI advisory and implementation for established founders, executives, and operators.
Intro
why choose us
At Harbinger, we offer embedded AI advisory and implementation for established founders, executives, and operators.
Our clients see the potential of AI, but want a trusted expert in their corner who can deliver a white-glove experience; without paying exorbitant vendor fees for over-engineered solutions.
"Before Harbinger, I led QA and support at a startup building one of the first fully autonomous AI agents. After automating a majority of both departments and building rating systems later used by OpenAI and Anthropic, I merged QA into customer support, building a team that assisted enterprises with AI implementation and talked with their teams every day.
That experience showed me how to implement AI properly; what works, what doesn't, and how to redefine roles instead of eliminating them."
— Julian Brooks, Founder of Harbinger
Intro
why choose us
At Harbinger, we offer embedded AI advisory and implementation for established founders, executives, and operators.
Our clients see the potential of AI, but want a trusted expert in their corner who can deliver a white-glove experience; without paying exorbitant vendor fees for over-engineered solutions.
"Before Harbinger, I led QA and support at a startup building one of the first fully autonomous AI agents. After automating a majority of both departments and building rating systems later used by OpenAI and Anthropic, I merged QA into customer support, building a team that assisted enterprises with AI implementation and talked with their teams every day.
That experience showed me how to implement AI properly; what works, what doesn't, and how to redefine roles instead of eliminating them."
— Julian Brooks, Founder of Harbinger
Intro
why choose us
At Harbinger, we offer embedded AI advisory and implementation for established founders, executives, and operators.
Our clients see the potential of AI, but want a trusted expert in their corner who can deliver a white-glove experience; without paying exorbitant vendor fees for over-engineered solutions.
"Before Harbinger, I led QA and support at a startup building one of the first fully autonomous AI agents. After automating a majority of both departments and building rating systems later used by OpenAI and Anthropic, I merged QA into customer support, building a team that assisted enterprises with AI implementation and talked with their teams every day.
That experience showed me how to implement AI properly; what works, what doesn't, and how to redefine roles instead of eliminating them."
— Julian Brooks, Founder of Harbinger
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
Founder of Harbinger
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
Founder of Harbinger
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
Founder of Harbinger
What we offer
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't, is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't, is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't, is the difference between staying current and chasing headlines.
Metrics
$
k+
in operational expenses saved across all of our clients.
Over 60 projects
across different industries
Research
Music Festivals
Non-profit
SaaS
Agencies
+
Employees amplified and roles redefined across all projects.
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful number actively damage the operation they were meant to improve.
Harbinger helps principals and their teams optimize operations while avoiding common failings.
Implement with nuance:
Recent MIT studies have shown that implementing AI without nuance erodes the critical thinking of the workers who rely on it. Harbinger has an 'all-things-considered' approach to implementation and can help you develop an AI strategy thoughtfully.
Control your costs:
Harbinger helps avoid overspending on AI workflows by identifying ways to maximize benefits while minimizing related costs.
Maximize security:
Security exposure from tools introduced without oversight can leave data untracked and vulnerable. Harbinger helps keep your data secure.
Amplify team members:
Replacing experienced team members with AI strips out the internal knowledge AI depends on for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to accomplish more than was ever possible before. Harbinger helps increase both individual and collective productivity.
Professional service, tailored to your business.
We embed - meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building.
Our Approach
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful number actively damage the operation they were meant to improve.
Harbinger helps principals and their teams optimize operations while avoiding common failings.
Implement with nuance:
Recent MIT studies have shown that implementing AI without nuance erodes the critical thinking of the workers who rely on it. Harbinger has an 'all-things-considered' approach to implementation and can help you develop an AI strategy thoughtfully.
Control your costs:
Harbinger helps avoid overspending on AI workflows by identifying ways to maximize benefits while minimizing related costs.
Maximize security:
Security exposure from tools introduced without oversight can leave data untracked and vulnerable. Harbinger helps keep your data secure.
Amplify team members:
Replacing experienced team members with AI strips out the internal knowledge AI depends on for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to accomplish more than was ever possible before. Harbinger helps increase both individual and collective productivity.
Professional service, tailored to your business.
We embed - meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building.
Our Approach
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful number actively damage the operation they were meant to improve.
Harbinger helps principals and their teams optimize operations while avoiding common failings.
Implement with nuance:
Recent MIT studies have shown that implementing AI without nuance erodes the critical thinking of the workers who rely on it. Harbinger has an 'all-things-considered' approach to implementation and can help you develop an AI strategy thoughtfully.
Control your costs:
Harbinger helps avoid overspending on AI workflows by identifying ways to maximize benefits while minimizing related costs.
Maximize security:
Security exposure from tools introduced without oversight can leave data untracked and vulnerable. Harbinger helps keep your data secure.
Amplify team members:
Replacing experienced team members with AI strips out the internal knowledge AI depends on for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to accomplish more than was ever possible before. Harbinger helps increase both individual and collective productivity.
Professional service, tailored to your business.
We embed - meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building.
Our Approach
Our Philosophy
humanity is
irreplaceable
Harbinger was built around this philosophy; developed over 5+ years through cutting-edge AI research and hands-on work with companies implementing AI into their workflows.
Founded by Julian Brooks, a former AI evaluation specialist who was an early member of the team behind the first AI system capable of autonomously controlling a web browser, serving a dual role as Head of QA and Head of Customer Support. His team also created a simulated internet environment used to test and score web-browsing AI behavior; later used by leading AI labs, including OpenAI and Anthropic.
During this time, Julian spent a significant amount of time talking to high net worth founders who were actively implementing AI into their businesses and saw first hand how most AI implementations underperform, while a meaningful number actively damage the operation they were meant to improve.
It became clear that there was a massive gap between adoption of AI tools, and implementing them into a business effectively.
Our Philosophy
humanity is
irreplaceable
Harbinger was built around this philosophy; developed over 5+ years through cutting-edge AI research and hands-on work with companies implementing AI into their workflows.
Founded by Julian Brooks, a former AI evaluation specialist who was an early member of the team behind the first AI system capable of autonomously controlling a web browser, serving a dual role as Head of QA and Head of Customer Support. His team also created a simulated internet environment used to test and score web-browsing AI behavior; later used by leading AI labs, including OpenAI and Anthropic.
During this time, Julian spent a significant amount of time talking to high net worth founders who were actively implementing AI into their businesses and saw first hand how most AI implementations underperform, while a meaningful number actively damage the operation they were meant to improve.
It became clear that there was a massive gap between adoption of AI tools, and implementing them into a business effectively.
Our Philosophy
humanity is
irreplaceable
Harbinger was built around this philosophy; developed over 5+ years through cutting-edge AI research and hands-on work with companies implementing AI into their workflows.
Founded by Julian Brooks, a former AI evaluation specialist who was an early member of the team behind the first AI system capable of autonomously controlling a web browser, serving a dual role as Head of QA and Head of Customer Support. His team also created a simulated internet environment used to test and score web-browsing AI behavior; later used by leading AI labs, including OpenAI and Anthropic.
During this time, Julian spent a significant amount of time talking to high net worth founders who were actively implementing AI into their businesses and saw first hand how most AI implementations underperform, while a meaningful number actively damage the operation they were meant to improve.
It became clear that there was a massive gap between adoption of AI tools, and implementing them into a business effectively.
Once again, technology is enabling humanity to redefine labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger
Once again, technology is enabling humanity to redefine labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger
Once again, technology is enabling humanity to redefine labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger
The executive summary
Our clients are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
The executive summary
Our clients are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
The executive summary
Our clients are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team unique and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Our Clients
Case Studies
The details of each engagement are shared with client permission or has been anonymized. What you'll find here is a representative look at how Harbinger approaches the work — the problems we're brought in to solve, and what the systems we build actually do.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
Schedule a confidential consultation
confidential
consultations